Opens in a new tab 
function updateHeaderHeight() {
        // Get the height of #brx-header
        const headerHeight = document.querySelector('#brx-header').offsetHeight;
          
        // Store the height in the CSS custom property --header-height
        document.documentElement.style.setProperty('--brxw-header-height', headerHeight + 'px');
    }

    // Execute the function as soon as the document is ready
    document.addEventListener('DOMContentLoaded', function() {
        updateHeaderHeight();  // Initial update of header height when the document is ready

        // Update the header height on window resize and orientation change
        window.addEventListener('resize', updateHeaderHeight);
        window.addEventListener('orientationchange', updateHeaderHeight);
});
HERE TO HELP YOU CONNECT

Event help. Answers in one place.

Planning your next experience or bringing an event to the community? Find practical guidance for every step.

Explore event categoriesAsk our team
BROWSE BY TOPIC

How can we help?

All questions

13 answers
FINDING EVENTSWhere can I find events?
Start with our event categories, including business, music, arts, faith, family and community networking. You can also search from the homepage.
FINDING EVENTSWhy are there no events in a category?
New listings are on the way. Try another category, check back later, or use the newsletter signup at the bottom of the website for updates.
FINDING EVENTSWhat should I check before booking?
Read the date, start time, time zone, venue or online format, ticket price, age restrictions and organiser details. Ask the organiser about anything unclear before paying.
TICKETS & BOOKINGSI cannot find my booking confirmation.
Check the email address used for the booking, then look in your spam, junk and promotions folders. If it is still missing, contact our team with the event name and any booking reference you have.
TICKETS & BOOKINGSMy payment appears to have gone through, but I have no ticket.
Please contact us before making another payment. Include the event name, booking email and approximate purchase time so we can help investigate. Never send your full card number, security code or password.
TICKETS & BOOKINGSCan I change the name on a ticket?
Ask the organiser or our support team before transferring a ticket. Transfer options and admission requirements can differ between events.
EVENT DAY & CHANGESWhat should I bring to the event?
Keep your booking confirmation and ticket available, and follow the organiser’s arrival instructions. Check whether identification, age verification or any other documents are required.
EVENT DAY & CHANGESHow do I join an online event?
Check your booking messages for joining instructions and confirm the time zone. If access details are missing, contact the organiser or our team before the advertised start time.
EVENT DAY & CHANGESWhat if an event changes or I need a refund?
Check messages from the organiser and the terms provided with your booking. Send refund or cancellation questions to [email protected], including the event name and booking reference, so we can check the details and explain the next steps. See our refund & cancellation policy.
EVENT DAY & CHANGESHow can I ask about accessibility?
Contact the organiser before booking to discuss step-free access, seating, accessible facilities or any adjustments you need. Our team can help direct your enquiry.
FOR ORGANISERSHow do I list my event?
Visit Sell tickets and send an enquiry. Share your event name, date, venue or online format, audience and proposed ticket details.
FOR ORGANISERSWhat information should I prepare?
Have a clear description, suitable event image, accurate schedule, organiser contact details, ticket options and admission information ready. Include accessibility and cancellation information for attendees.
FOR ORGANISERSWhere can I find organiser or partnership prices?
Our plans and packages are being finalised. Contact us to discuss your event or partnership goals and confirm the available options before committing. See Vendor pricing and Become a partner.
STILL NEED A HAND?

We are here to help

Email [email protected] or use our contact form. Include the event name and booking reference where relevant.

Contact support

For the most accurate event information, check the organiser’s latest listing and messages before travelling.